Our 60-Day Replacement Guarantee
We Stand Behind Every Placement
Every OnPoint Recruitment search is backed by our 60-Day Replacement Guarantee. If a placement doesn’t work out during the guarantee period, we’ll conduct a replacement search subject to the terms of our agreement.
The terms are clearly defined at the beginning of the engagement, so you know exactly what the guarantee covers before the search begins.
A Guarantee Doesn’t Replace a Good Search
A guarantee matters, but the goal is to avoid needing it. That starts with understanding the position, reaching the right candidates and being candid about what we see throughout the search.
We don’t consider the job finished simply because a candidate accepts the offer. The quality of the hire matters after the start date too.
How Our Guanantee Works
60-Day Coverage
The guarantee applies for 60 days following the candidate’s start date.
Replacement Search
If a covered placement doesn’t work out during that period, OnPoint Recruitment will conduct a replacement search according to the terms of the original agreement.
Clear Terms Up Front
Coverage, conditions and any exclusions are documented before the search begins.
The Same Search Standard
A replacement search receives the same attention and candidate evaluation as the original search.
The Guarantee Is Part of a Larger Commitment
Our guarantee is one part of how we approach a search. We also emphasize direct candidate outreach, focused shortlists, senior-level involvement and consistent communication with clients and candidates.
Learn More About Why OnPoint Recruitment →
We Stay In Touch After the Hire
Our involvement doesn’t end when the offer is accepted. We check in after the candidate starts to make sure things are progressing as expected on both sides.
Our average search cycle delivers:
-
3–5 | Qualified candidates within two weeks
-
45 | Average time to Fill
-
90%+ | 12-month retention rate
Frequently Asked Questions
Have an Important Position to Fill?
If you’re considering OnPoint Recruitment for a leadership or difficult-to-fill professional search, we’ll explain the guarantee and its terms before you make a commitment.